FAQ
Frequently Asked Questions
What is the Silvernaire Signature Ritual?
The Ritual is our three-step skincare system designed to cleanse, treat, and renew your skin with intention. Each product is crafted to work together for visible, long-term results.
Are your products suitable for sensitive skin?
Yes. Our formulas are crafted with gentle, effective ingredients designed to be suitable for all skin types, including sensitive skin.
Are your products vegan and cruelty-free?
Absolutely. Silvernaire Signature is committed to clean, conscious formulations. Our products are vegan, cruelty-free, and crafted without unnecessary additives.
How long will it take to see results?
Most customers begin noticing improvements in hydration, texture, and radiance within 1–2 weeks of consistent use. Full results typically appear within 4–6 weeks.
Do you ship internationally?
At this time, we ship within the United States. International shipping options will be added soon.
How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days depending on your location.
What if I need to change or cancel my order?
If your order hasn’t shipped yet, we may be able to update or cancel it. Please contact us immediately at intel@silvernairesignature.com.
What is your return policy?
We accept returns on unopened, unused products within 30 days of delivery. Please see our full Refund Policy for details.
How can I contact customer support?
You can reach us anytime at intel@silvernairesignature.com. We’re here to help.